At it’s core, Smartworks is a professional services business, culminating a wealth of experience in IT, Communications and Audio Visual technologies.

We are unique in the industry because we can design and implement turnkey residential and hospitality solutions for our customers, whether they are homeowners, developers or property managers.

We adopt a “Wires-Up” approach meaning that we can provide everything from physical infrastructure (wiring, devices, appliances etc) to carrier services (Internet, Voice) and software applications that provide rich automation and control services. We then back this up with a comprehensive set of professional services including design, installation and ongoing support.


Richard Smiles

Having worked in the IT industry for twenty years in both technical and commercial roles, Richard brings a wealth of experience to the business in designing and creating innovative technology solutions. With considerable experience in the Hospitality industry and having worked with some of the most prestigious Hotels in Europe, he has first-hand experience of just how big a part technology now has to play in our daily lives, our surroundings and our interactions with other people.

Andy Baldwin

Andy has worked in the AV industry for eighteen years, in domestic and hospitality environments. Andy’s background is predominantly working with high-end brands such as Bang and Olufsen, Meridian and Linn. As AV technologies have become more IT focussed and converged, Andy has become adept at designing and installing home data and Wi-Fi networks as well as HD/4K distribution and switching systems. Andy prides himself in achieving a high standard of installation and has gained a considerable reputation in the AV industry for his work.

Jason Davies

Jason brings a wealth of knowledge and experience having worked in the AV industry in both residential and commercial environments for over 16 years. He is qualified in the market leading control systems such as Control4 and Lutron and specialises in automation and integration. Along with a solid background in the AV industry, Jason has an in-depth knowledge of IP networks and designing them to provide a stable and reliable infrastructure for control systems.

Matt Francis

Matt joined the Smartworks team in January 2020 as an experienced Bang and Olufsen installer having worked for Dawson’s B&O for nearly ten years. Matt specialises in high-end residential installations, home cinema solutions and marine installations (specifically Sunseeker Yachts). Matt is also a qualified electrician and has helped the team to bridge the gap between intelligent control solutions and M&E infrastructure in residential and commercial environments.

Luke Butler

Luke has been part of the Smartworks team since September 2022. He is a fully qualified electrician who has an extensive knowledge of the electrical industry working in domestic, commercial and industrial environments. He has also worked in the engineering maintenance sector working on high end machinery, which brings a good variety of both electrical and mechanical experience to the team.

Mac Sullivan

Mac has been part of the Smartworks team since the start of June 2021. He has an extensive knowledge of sound engineering and acoustics and has previously worked in the events industry where he explored a range of technical roles such as sound and lighting engineering, audio visual, rigging and power distribution. Mac has collaborated with many well known brands including Sky, Disney, Tough Mudder and Mercedes Benz. Mac is a musician so any on-site entertainment can always be arranged!

David Lewis

David joined Smartworks in February 2023, having worked in the retail sector for over 30 years in senior leadership roles. He brings a wealth of knowledge in areas such as client relationships, customer service, process and project management, planning and people leadership. Prior to joining Smartworks, David led a large team in London for Apple for 12 years. He also led a business-to-business team, looking after some of the UK’s biggest brands and helping them integrate Apple technology into their organisation, customer journey and workflow.

Ben Woodland

Ben completed his level 2 qualification in electrical installations in 2018, where he found his passion and desire to work on the electrical industry. He joined the Smartworks team as a Junior Engineer in March 2023 and is excited to build relationships with the different clients that Smartworks works alongside.

Chris Gray

Chris has recently joined Smartworks in March 2023 as a Junior Engineer. He is currently learning his trade at Bournemouth College and is working towards being a qualified electrician. Chris is also interested in learning about the programming side of the Smartworks business whilst gaining knowledge and experience in the solutions the company offers.